How customers opt in to text messages

Alpha Gas Services LLC · gas piping contractor · 5436 Glorianne Cir S, Jacksonville, FL 32207 · (904) 888-4610 · alphagasservices22@gmail.com
Program: Alpha Gas Services customer notifications · Updated October 3, 2026

We send service text messages only — appointment confirmations and reminders, "on my way" notices, estimate follow-ups and invoice / payment links — and only to customers who opt in. We never send marketing texts and never buy or share phone numbers. Customers who do not opt in are contacted by email or phone call only. Consent is not a condition of purchase.

There are three ways a customer opts in. In every case the first text confirms the program name and gives STOP / HELP instructions, and the customer can reply STOP at any time.

1. Website form (alphagasservices.com)

1. The customer opens the estimate request form at alphagasservices.com/#contact.
2. They enter their name, mobile phone, email, job address and project details.
3. Below the form there is an optional checkbox, unchecked by default. It reads:

   I agree to receive text messages from Alpha Gas Services LLC about my estimate request and appointments (confirmations, reminders, on-my-way notices and invoice links). Message frequency varies. Message & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See our SMS Terms and Privacy Policy.

4. The form can be sent without checking the box. The office receives the request with "SMS consent: yes / no". Only customers who checked it have texts turned on in our customer records; everyone else gets email only.

2. Phone call or in person

1. When a customer calls (904) 888-4610 or meets us to schedule service, we ask exactly:

   "May we text you appointment confirmations, reminders, on-my-way notices and invoice links at this number? Message frequency varies, message and data rates may apply, and you can reply STOP to opt out or HELP for help."

2. If the customer says yes, the office turns on "Text notifications" in the customer's record in our scheduling software. The software requires choosing how the customer agreed (website form, phone call, in person, or the customer texted first) and saves the date, the method and who recorded it.
3. If the customer says no or is not asked, texts stay off and they receive email only.

3. The customer texts us first

If a customer texts our business number first, or replies START, we reply to that conversation and record the consent as "customer texted us".

Opt-out and help

• Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) to stop all texts. One confirmation is sent and texts are turned off in the customer's record. Reply START to receive texts again.
• Reply HELP for help, or call (904) 888-4610 / email alphagasservices22@gmail.com.
• Message frequency varies (usually a few messages per job). Message and data rates may apply.

Sample first message

Alpha Gas Services: You are now opted in to service texts about your appointments, estimates and invoices. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

See also our SMS Terms & Conditions and Privacy Policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

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